We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://glamourearth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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I’ve always struggled to find a good back scrubber that I felt was effective and easy to keep clean. The silicone bristles have a great massage feel and I never worry about residue remaining on the scrubber. It’s a bit heavy, but after a day or two I actually appreciated the weight and found it helped to have the weight and gravity assist with the scrubbing.
I am an exfoliating fanatic, I have dry skin. So this is just perfect for my daily shower routine!
Love this, perfect scrubbie! Dries quickly and isn’t too rough, doesn’t exfoliate but brushes dirt well.
It works for dry brushing, not only showering! I use this on my legs every night. Brush up ward toward your heart. I'm trying to get rid of creepy skin.
Bought this massage scrubber for my sore back muscles. I am obsessed with it. Easy to use in the shower and leaves my skin feeling perfectly massaged and relaxed. Totally recommend it!
Best thing I’ve bought in awhile. It feels very good on my skin and it gives the perfect amount of suds. I will never buy a sponge again. Also I did not have any issues with not being able to hold it. I have fairly large hands so they fit perfect in the holder!
Unlike other sponges or brushes, this scrubber is soft and flexible which makes them perfect for a gentle massage, but also it is sturdy and provides good scrubbing! Very convenient handles, especially considering that you are all soapy, it provides a good grip and does not slip out of your hands.
We are elderly with shoulder problems and found it isn’t long enough to use comfortable. If it was longer I think it would be great.
This product works really well but I gave it four stars because it would be a little easier to use it for maybe 2 inches or so longer. Durable and great for my sensitive skin. Thanks!
I bought this to replace a wooden back brush that appeared to have some mold growing on it.I can reach my whole back with the brush.The ergonomics are just right for me.
It's perfect - not too rough but enough of a scrub to feel it's cleaning. Feels great on the back.
This gives me a soft, easy clean. Although, the handle could be an inch longer, I love it! It also is easy to clean and store. The bristles always seem to bounce back and they don't clump together like wooden brushes. This one is a keeper!
I really like this back scrubber. It is dual sided which is nice. The length of the bristles is perfect. They're not too long so you can actually scrub. It still cleans well and Its silicon material is mildew resistant.
Great bath item! Love these scrubbers! Leaves me feeling very clean.
A little shorter than needed but still does a good job!
This scrubber is long and feels great on the skin. It gently exfoliates and lathers up soap very nicely. It's very long and easy to use. It is very easy to keep it clean.
I’ve always wanted to try one of these. I love it but just wish it created more suds when trying to wash my back.
I would have given it a 5 star if it was a bit longer. It might work great for a petite person but for an average person, it’s too short and hard to stretch it.
I used to use a bath ball to rub my back, some of which I couldn't reach, so I just rinsed with water. Over time my back got acne. I found this silicone massage scrubber on the recommendation of some beauty bloggers. After 2 days of using it, I was addicted to back rubbing. This is so nice and comfortable, it scrubs all over my back, and the protruding silicone dots do a great job of exfoliating my back. The skin on my back is much smoother after the shower and I feel prettier, hhh!
The massage provided by this brush helps to relieve my fatigue. Bathing is also a kind of enjoyment, can compare to a spa-visit, you just need to have your shower room a bit steamy to open the pores first. Works magic if you have dry skin! It does remove all dead dry skin cells without giving that feeling of extra-dryness like after the scrub.
I really like the massage option of this scrubber. It was a little prickly to start with but softens up in the shower with warm water. I love the feel but need to pay attention to it because it is easy to ignore once you get involved in washing.
I really like this silicone brush.My back has never felt so good this is a wonderful product it's got a long handle.
Love it! Thick, heavy duty, comfortable to reach my back and shoulders, kind of tingly invigorating feeling on the skin. Color is better than pictured, bright.
It feels great on my face and it washes greatly. It's alot bigger than I was expecting so it makes it hard to get certain spots on my face cause I have facial piercings, so maybe try to find a smaller one if you have piercing. otherwise great.
The scrubber design is great and provides a proper spa experience. For some, I could see that the massage capability may be a bit too aggressive. My wife and I both really like the massage. As the scrubber only been in use for a few days, well have to wait to see how it holds-up (cleaning, resilience, etc.). As of today, the scrubber is nothing less than an excellent product!