step you take
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://glamourearth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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Like everyone else has said, upon first wearing them they hurt. But after soldiering through it, when I took them off, my feet felt SO MUCH BETTER!!!! I’m on my feet for 10-14hrs a day. And I cant even explain the difference these have made. They basically give your feet a hardcore massage. I recommend wearing socks while having them on. They are hard to walk in, so I wear them while I’m standing washing dishes, or in the shower before bed. I’m so glad I took a chance on these
I cannot stand my whole weight for long (180 pound), and I can definitely not wear them to walk normally. These are a good idea, but it hurts my feet more than it feels good. I still gave it a few stars because if i lean on something and just have my feet slowly go up and down it can feel goot. Furthermore they are sturdy and come with replacement parts.
I've been dealing with plantar fasciitis for some time and tried several approaches. I'd done enough research to know that these slippers would be painful at first but would help over time. And, that's exactly what happened. First time I put them on I couldn't believe it - the only thing missing were shards of glass to make it even more unpleasant! Be prepared for a lot of pain - absolutely ridiculous.
And, yes, after a few times the discomfort eases up. I would say after a week or so of consistent, regular use I was able to put them on and be okay. Several months later, when my feet really hurt, I can't stand wearing regular slippers or shoes; I have to use these instead! These days working remotely I stand a lot at my desk, and using these to stand on works a lot better than wearing regular shoes. Highly recommend it!
I have bone spurs. I'm also on my feet alot. I have to say, after trying these today (without socks, I might add), for the instructed 15 mins, I definitely enjoyed how my feet felt afterwards. I think it's all relative, but in my case, my pain isn't excrucitating, but uncomfortable alot of the time. You know, bone spurs, like something's poking out of your foot? These really felt good on my foot. I was more of the attitude, "Bring it on!". I want to feel something. I think these deliver everything they claim they do. Really cool invention. I always rub my feet in the acupressure points and this goes one better.
I haven’t had the shoes so long maybe about a week. So far the longest I have stood in these has been 30 mins. I’ve walked around a little and most of the time I stand in place. My feet, legs, and back were KILLING ME the first few days but I slept like a baby. Normally prior to the purchase my feet would hurt really bad the first thing in the morning when I step out of bed and then on out for the day. Since i started wearing the sandals (with socks) I have noticed in the morning there is little to no pain. I’ve been having chronic foot problems (plantar fasciitis) for over two years now and so far this is the best my feet have felt. I’ve started trying To do about 3-5 mins no socks and I haven’t been successful but afterwards my feet feel amazing. I’d definitely recommend. If your like me just looking for any relief I would give these a try.
I have plantar fasciitis and I stand on my feet the majority of the day. These definitely hurt sooo good... meaning it takes some time to get use to but really helps workout the bed of the foot. These couples w/ compression socks have helped relieve me of foot pain and lower back pain... definitely wear socks to initially break them end.
Just received these and love them. I have sore feet and these are amazing and hurt in a great way while I wear them. When I take them off I feel so relieved. Just wearing them in short intervals now. I am a big guy, so these buttons are getting a workout also! Can’t wait to get used to them!!
I have a desk job & I have to wear business professional attire, sometimes on the daily. While I love that I get to wear my nice clothes and heels, my feet ache at the end of the day. Not to mention the other issues that can occur with sitting 8hrs at work. I bought these slippers on a whim & I have worn them every day since. I didn't take them with me on a weekend trip to visit friends and on the second day of not wearing them, I could definitely tell! Would highly recommend these shoes to anyone looking to reduce stress on their feet and increase circulation to legs/joints after a long day at work. Please note these shoes took me about a week to get used to, they can be a bit painful at first, but definitely beneficial!!
I've had pain & burning in my feet & legs from non-diabetic neuropathy for about 5 years. I have purchased so many "iffy" and "gadget type"" products in hopes of a little relief for my leg and foot pain, usually disappointed, always just hoping for a little help. I ordered these Byriver shoes not expecting much, prepared to be satisfied ( at the price) to be satisfied if the relief were even minimal. Well, the relief is much more than minimal. When I first put these shoes on (barefooted) it was like some midievel torture process. The pain was so much my 75 year old feet couldn't handle more than a few light steps. I put thick socks on and tried again: it was better. Over the next 2 weeks, I graduated to thinner socks, and am now barefoot, walking through the house with them on, for about 5 minutes, 3 times per day.
I would highly recommend - follow instructions- it has released most of my pain and only have small discomfort but as I continue using , it’s getting much better. Following instructions will benefit you.
These slippers help with foot pain, they hurt when walking on it, but just need to get used to it. I put them in the freezer for 10 minutes before wearing, make the slippers nice and cool
I was a bit reluctant to purchase these after reading about the “supposed“ discomfort that so many have written about (they must have very, very tender feet). I find them to be beyond comfortable straight out of the box onto my feet with no socks. I love the sensation of the spring activated pulse points from the toes all the way to the heels. They definitely promote circulation and have eased my lower back pain as I go into my fourth hour of wearing them; flexing my feet as I sit at my desk and walking around my apartment. I’m simply fascinated that so many wrote about them being “unbearable” after 5 minutes. I’m wishing they could make a shoe like this so I can enjoy a foot massage and enhanced circulation all day!!! I’m likely to order another pair for work travel so i don’t have to shuffle them in and out of my suitcase each week. This is an amazing item and I highly recommend it to anyone. Also-in terms of being giftable, the box is perfect for wrapping!
One of the better massage sandals i have.Being spring loaded really gives you a great massage. They really feel great on your feet...Well worth the money!