We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I needed to get relief form my heel pain. I currently use hard insoles to help my Plantar Fasciitis but started feel discomfort so I looked something different to help me. So before I went back to my Doctor I wanted to try this product and I read the reviews and it sounds like work. I will say it is uncomfortable at first to walk with this product with socks on but I only used them for a short period of time each day. I have to say even after the first day it has helped me!
When you start to use the sandals it hurts a bit the sole of the foot, but that is what you get used to. Afterwards it is like a massage
These are amazing. I just got them today and immediately I had to test them out! Like others have stated; these sandals are a tad uncomfortable in the beginning. I put mine on my bare feet because I can withstand a lot of pain/pressure. It was like immediate relief. I’ve been suffering with plantar fasciitis for a long time and I have to say, the pressure modules really hit the spot. Sure it hurts, but once you get used to them, the easier it is to wear them around for longer than 15 minutes. My feet feel incredible after walking in them for 15-20 minutes. I’ve already done it twice!
I debated which version (intensity level) to get, but am glad I purchased the most intense one. I was concerned when so many reviews said they were painful. With socks on, these were just right therapeutically. I like the jade stone accents. I wish they weren’t an ugly color, but they are to be worn in the home so that doesn’t really matter. I was concerned they wouldn’t fit my narrow feet, but with the adjustment it actually accommodates that enough which is great.
I often shop and rarely take the time to rate products unless they stand out in either direction. These shoes deliver everything they advertise and more. Like many of the reviews indicated, they do hurt a little at first and take some getting use to wearing them. I would recommend socks in the beginning and use intermittently in five minute increments. It probably says that on the directions, but I'm a typical man, so I didn't read those.
I now wear them about 20 to 30 minutes per day. In the past, I ran often and abused my feet and now suffer from heel spurs. The shoes have lessened that pain almost to the point of not even noticeable. I feel a strong stress relief after wearing them for just a few minutes. I highly recommend these shoes. Just remember to be patient until you can get use to them.
I've only been wearing these sandals for a week so I'll post an update after a month of use. The sizing chart was very accurate. I wear a size 9 in women's shoes and ordered an S for this sandal. I was worried that it might be too small but it actually fits perfectly! I have been using it while wearing socks and it's not painful but it's definitely not a pair of shoes you'll go shopping in. It's purely a therapeutic shoe and I've been experiencing incredible plantar fasciitis pain in my right foot for six months now. Tried everything you can imagine ...physiotherapy, massage, shockwave, laser, ice, heat. I'm also wearing orthotics and runners with good support. Anyway, there's still pain. I'm not expecting miracles! But it does feel a bit better. I wear it twice a day for 3-4 minutes each time. I plan on working up to about 5-6 mins each time so that eventually I'll be wearing it 15 mins a day. I walk on a rug, slowly. I plan to take it with me on my travels.
I have RA and was experiencing a ton of foot pain first thing in the morning. The balls of my feet felt like they had been hit with a hammer when I got out of bed. Throughout the day the pain was not as intense, but was still there. It was at the point where everything but flip flops were painful to wear. I searched for something to try and came across these foot massager shoes. I was definitely skeptical, but figured for the price it was worth a shot.
These have made a HUGE difference for me!! I wear them in the mornings and the evenings while I'm brushing my teeth and getting ready, so about 20 minutes a day total. They hurt so bad at first, but you definitely get used to it as time goes on. I have been using them about a month now and I can easily walk around in them so give it time. My foot pain is still there in the mornings, but is no big deal. I am back to wearing all of my shoes comfortably and have no pain throughout the day. I can't give these enough stars...thank you!!!!
These have helped my feet immensely! I’m often on my feet on concrete surfaces for 10-12 hours a day. Before getting these I was changing my shoes/orthotic inserts at least once a day and would still have foot cramps after about 8 hours of working. I’ve been wearing these for 5-15 minutes a night at home and after a week of using them my foot pain has drastically diminished. I don’t even have to wear them everyday now after owning them for a month.
These sandals are well made, effective and affordable. I received them, put them on, and tried them out by walking around the house and they are a perfect fit. They really help stimulate the soles of my feet. They are impressively made. I imagine the more I wear them, the more comfortable they will be, once my feet get used to them. I'm a tenderfoot and that may be the reason I can really benefit from them, since my feet don't usually get such a great work out as these sandals offer. Thank you, for your innovative foot product!!
I have high arches and very tight muscles in my feet as a result. These slippers are a huge relief. I do have tough feet as a result of years of foot cramps, so I found the pressure comforting , though my heels got tender the quickest. My mother had sensitive feet and can’t step on a pebble, so I know these won’t be for everyone, but I think they work great!
my feet use to hurt a lot, from standing and walking around, a lot. i bought these and it was a fantastic purchase. at first they hurt when wearing them ( because my feet were already hurting ) but if you wear them like you are suppose to, just 5 minutes a day, you will quickly notice the difference they make. it was like 3 days for me, to where they no longer hurt when wearing them, and my feet no longer hurt. ive had these for about a year now, and they are fantastic, my feet no longer hurt at all, and it didnt take very long for the pain to go away when i started using them. now i put them on at random times just to put me back to zero so to speak. but these absolutely work, and it doesnt take long. also i use gel inserts in my shoes to make them more soft. my feet havnt been hurting since i bought these.
Like everyone else has said, upon first wearing them they hurt. But after soldiering through it, when I took them off, my feet felt SO MUCH BETTER!!!! I’m on my feet for 10-14hrs a day. And I cant even explain the difference these have made. They basically give your feet a hardcore massage. I recommend wearing socks while having them on. They are hard to walk in, so I wear them while I’m standing washing dishes, or in the shower before bed. I’m so glad I took a chance on these
I cannot stand my whole weight for long (180 pound), and I can definitely not wear them to walk normally. These are a good idea, but it hurts my feet more than it feels good. I still gave it a few stars because if i lean on something and just have my feet slowly go up and down it can feel goot. Furthermore they are sturdy and come with replacement parts.