We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My husband has had problems with ankle sprains recently while playing volleyball. I read the reviews online and decided to try these. He loves them! These are much easier than wrapping your ankle. I just ordered a second pair.
I have tried other braces that end up being so tight that they leave big marks on my foot. And needless to say they tend to be uncomfortably tight. And this brace is really comfortable! Because you wrap the brace yourself you can make it as tight or loose as you like. Yet, it definitely provides support. Great to buy. I recommend it to others.
Fast delivery - great quality and top notch support that I needed for a grade 2 ankle sprain.
Very nice quality, the product matches the description and is perfect to the shape of the foot. I had a Grade 2 ankle sprain a few weeks ago and this product is perfect in helping me recover. I feel no pain when wearing it and I can walk without any issue. Thank you so much for this lifesaver!
Quick delivery and the support of this brace is fantastic. I can wear it while playing sports and have no doubt that I will stay safe and keep my ankles strong in the process. Good buy.
Order came quickly, packed well, there are no defects. Take size M, fit perfectly, good records. The Seller sent quickly, there are no complaints. Very pretty)
Great product - I like the black color and it slides on easily. No issue in walking with this brace - I can leave it on for a long time and I feel like it's not even on. High-quality material.
Great company to buy from - very responsive to all of my messages. High-quality braces for both ankles. Recommend!
Order came fast, the quality is good. Recommend product and seller. Thank you.
It's a great product. I can feel it holds my ankle. It arrived in 40 days to Macedonia. If your shoe size is above 41, go for the XL.
Product ok. What I didn't like about product is instead of finishing off the edges they left the corners of the velcro stick up and rub against your skin. They do a good job supporting the ankle, but you will have to wear thin socks so it won't rub on your skin. They won't fit over a thicksock. Just felt kinda cheaply made.
I ordered a small cause I wear a women’s 7 but it’s a bit too small. Having a hard time wrapping around the ankle. I would suggest a size bigger for myself but I’m gonna try and make it work.
Ankle support. Ordered size small as I have very small bone structure. Just fit. Be careful if you don't have skinny feet.
Quality is really good for the money. Holds the ankle well when running or sitting. I recommend to everyone who has a problem with his / her legs and feet.
Better than expected! Great support without being bulky. Feels and fits comfortably in my shoes with or without socks.