We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great company to buy from - very responsive to all of my messages. High-quality braces for both ankles. Recommend!
Order came fast, the quality is good. Recommend product and seller. Thank you.
It's a great product. I can feel it holds my ankle. It arrived in 40 days to Macedonia. If your shoe size is above 41, go for the XL.
Product ok. What I didn't like about product is instead of finishing off the edges they left the corners of the velcro stick up and rub against your skin. They do a good job supporting the ankle, but you will have to wear thin socks so it won't rub on your skin. They won't fit over a thicksock. Just felt kinda cheaply made.
I ordered a small cause I wear a women’s 7 but it’s a bit too small. Having a hard time wrapping around the ankle. I would suggest a size bigger for myself but I’m gonna try and make it work.
Ankle support. Ordered size small as I have very small bone structure. Just fit. Be careful if you don't have skinny feet.
Quality is really good for the money. Holds the ankle well when running or sitting. I recommend to everyone who has a problem with his / her legs and feet.
Better than expected! Great support without being bulky. Feels and fits comfortably in my shoes with or without socks.
Realized just today after having these for about a month, that I was wearing them incorrectly lol! Now that I have adjusted them and are wearing them they way that they are supposed to be worn, I can finely feel the great secured snug fitting.
There is honestly magic in these socks. I have been battling SEVERE pain in my feet brought on by plantar fasciitis every day especially when getting out of bed. I have been wearing these for around three weeks now and they are as good as gold to me. I truly can’t believe the difference that they make. I hope this helps someone in my same situation. I wear a men’s size 9 wide. I was unsure when I first bought them if they were tight enough, well here’s the other end of my story... So I thought they may be too loose and contacted the company with concern. I received an email right away from them offering anything to make good on my purchase, and perfect advice on fit. If you are going to be wearing these for long periods of time, you want them to feel a tad loose. On the other hand, if I wanted, they offered to send me the small to try out. I opted to give these at least a full week of heavy use before making a decision, and chose to stick with what I have. The best part is that they are covered with a 1 year warranty!!! I am thankful to the company for their customer concern, and making my feet feel much better again.
I had 2 tendons repaired surgically,one an Achilles’ tendon; with a lot of general foot & bone repair. An RN who has walked 30 years of cement hospital floors and did tremendous damage to my feet. Often times I have very severe pain and trouble walking. In two days time of wearing this brace my pain is completely gone. Not just better, but gone. The swelling that runs up my leg almost to my ankle is down almost to normal. Now I did spend one entire day resting my leg and combined with that I feel so much better. I will say I was desperate and calling the doctor again until I decided to give this brace a try. Glad I did. I will be utilizing this brace often. It really helped me tremendously. Today I’m pain free, but wearing it for added support. Thanks
I have a problematic, scarred up ankle that I am embarrassed to show in public. I have often gone around with it wrapped in some kind of elastic bandages. When I saw this category of product, I started looking through the products for one that would fill my needs. I wanted something easy to get off and on, something with thick fabric, and looked like a sports brace. I like this ankle brace a lot. It is just a simple sleeve design, so there are no buckles or velcro. It is made of a thick knit fabric that breathes, and is as thick as a diving wetsuit but knitted. It has upper and lower rolled hems, and some gusset knit (stitches? I am not sure what this is called) for the heel, and bend of the foot. It is warm and soft, and has a nifty logo that makes it look like a sports brace. Now Instead of an ugly scarred ankle, I can wander around in shorts and people will think I am a sporty person!
I have invested in a LOT of ankle braces over the years. I have to say I am SOO impressed. Both my ankles were broken long ago and give me problems. This time it was mostly my right ankle so I put it on. I was worried it would be too small, and it was a little hard to get on( me, not the brace) they said it would feel tight and it did. I walked my dogs and there was almost NO pain. When I got back I was amazed. Best dog walk in years. No kidding. I know where to get braces now. I would recommend these to anyone with any ankle pain.( Achilles tendonitis, fractures and arthritis feet) And I thought they were very affordable, thank goodness. Exercise booklet much appreciated also!
This is a nifty ankle support. I have used it on several jogs and can tell you it is worth the effort you put into applying it. I still have trouble with left and right sides. Since I only use the left one I finally put the right one a way. The product did exactly what it said it would do by helping support my weak ankle while jogging. However, if you fail to put the strap on perfectly the stiff Velcro plastic will remind you sooner than later that an adjustment will be in order before you finish your activity. Also if you are not limber enough to put on socks than you will need assistance to make sure it is applied correctly.
I am 69 years old with a drop foot and circulation issue caused by years of athletic injuries that were not iced. My ankle pain is frequently unbearable. Doctors suggested one of those cumbersome braces. That would be embarrassing — not interested. I’ve spent nearly $200 on various compression stockings and discrete over-the-counter braces. Everything was either uncomfortable or ruined my shoes. This little brace is amazing. It’s so comfortable that I forget I’m wearing a brace. It does not impair normal motion, which means I can wear it for a nice long walk. My feet don’t sweat in it, which is great is summer. And, it looks like a regular sock when I wear one on each foot. I like that discretion. No one needs to know about my foot injuries! I think everyone with a foot issue should give this a try. It even helps with my plantar fasciitis.